Shopping Centers

Spatial AI for next-generation shopping centers. Allway answers every shopper, guides them in AR to the right store and shows your team what they came for.

Visitor intent gets lost inside the mall.

  1. 01 · Visitors

    Lost intent

    Shoppers need a quicker, clearer way to find and reach what they are looking for.

  2. 02 · Operators

    Invisible demand

    Visitors’ questions, movement and unmet needs are difficult to understand at scale.

  3. 03 · Retailers

    Missed store visits

    High-intent shoppers are not always connected with the most relevant stores and services.

The gap between intent and arrival is where commercial value disappears.

Allway combines AI and augmented reality to complete the entire journey, from the question in a shopper’s head to the store they walk into.

Smiling shopper checking her phone in a busy mall
Visitors

Find it faster, enjoy the visit more.

  • Find what they need faster
  • Navigate with greater autonomy
  • Services, offers and accessible routes
  • Enjoy a more relevant visit
Bright shopping center corridor with shoppers
Mall operator

See every journey, own the channel.

  • Improve the end-to-end experience
  • Understand intent, routes and friction
  • Own a new communication channel
  • Create new revenue opportunities
Shopper viewing an AR offer on a store window
Retailers

Be found at the moment of intent.

  • Be discovered at the moment of intent
  • Reach visitors looking for relevant products
  • Activate offers and campaigns
  • Measure engagement and interest points
For visitors

Ask. Act instantly.

Every visitor gets a personal mall assistant, in their pocket, in their language.

Smiling shopper with bags talking on her phone in a mall
01 / 06

Ask naturally

Visitors ask in their own words and their own language, by text or voice, and get instant answers drawn only from the mall’s own directory, hours and services.


A blind visitor walking a Barcelona shopping center on their own, guided by Allway and our White Jacket: haptic cues across the torso, voice instructions and step-free routes. Every visitor, every ability, the same freedom to explore.

Accessibility at Allway
For malls

Customized to your venue.

0%

Your brand

Name, visual identity, content and experience that match your venue, not ours.

Central operator console

Manage the venue, monitor performance, update content and launch campaigns from one place.

Integrated with your tools

Connects with your directory, CMS and channels, or lives inside your own app through our SDK.

Data analytics

Search intent, routes, dwell time and campaign results in live dashboards, with exports to your BI stack.

Premium modules

Retailer campaigns, custom AR experiences and assistive hardware, switched on when you need them.

  • Retail campaigns
  • Custom AR experiences
  • White Jacket

Unleash the power of mall intelligence.

Aggregated by default. Personalisation only with a clear purpose, transparency and valid consent.

A new revenue stream: offer paid campaigns at the exact moment visitors choose where to go.

Sponsored destinations and offers.

Measured from impression to visit.

Three ways to monetise, one channel.

Every question a visitor asks is a moment of intent. This is what those moments can be worth to your mall.

  1. 01

    Route visitors to relevant stores

    When a visitor asks for shoes or a coffee, retailers can be the suggested destination.

    Pay per routed visit€0.50 – 1.50 per visit
    Per year€12k – 110k
  2. 02

    Sponsored destinations and retailer campaigns

    Events, offers and contextual messages shown at the moment of intent, with measured results.

    CPM and sponsorships€15 – 30 CPM
    Per year€10k – 40k
  3. 03

    Gamified and immersive AR experiences

    Branded 3D content, window activations and games along the visitor journey.

    Sponsored activation€5 – 20k per campaign
    Per year€10k – 60k

Frictionless entry points.

Visitors start from whatever is in front of them. The camera turns into AR guidance in seconds, and our visual positioning does the work without beacons in the building.

  1. 01 On site

    QR codes

    Scan at the entrance, a lift or the car park and start exploring instantly. No download, no registration.

  2. 02 Any browser

    Direct web access

    The full assistant and AR navigation from a link, on any modern phone. Share it on your website, socials or tickets.

  3. 03 Your channels

    Your app or ours

    Use the Allway app, or embed navigation in your own app with our native SDK for iOS and Android.

0
downloads to start from a QR or link
0
beacons or hardware in the building
5 cm
visual positioning precision
Days
from scan to go-live, not months

Built alongside the leaders of mobility, accessibility & innovation

  • EIT Urban Mobility · Co-funded by the European Union
  • Grupo Social ONCE
  • TecnoCampus
  • Renfe
  • Reimagine Textile
  • Better Mobility Accelerator
  • Espai Mataró Cuida · CareCityLab
  • ONCE Innova Emprendedores
  • Innpulso · Red de ciudades Ciencia e Innovación
  • Renfe TrenLab · Antena Mataró

Let’s turn one visitor journey into measurable impact.

Book a demo and we’ll show you what Allway can prove in your shopping center.

Talk to our team

Reach out directly, or tell us about your venue using the form.

Send a message

Fill out the form and we’ll get back to you.

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